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Both speed add-ons are month-to-month, so you can cancel anytime. If you leave within 24 months, simply pay out your modem. Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know. Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers.
This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols. Connect Smart Modem 3 to your nbn or Velocity connection box. The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date. The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. Mbps is also a measure of the capacity of your internet.
Built to help you maximize content value
Reroute, control, and manage your network to offer simple scalability, route options to manage risk, and direct connectivity to capture efficiencies across the globe. You can change or leave your plan any time, but your monthly discount will stop if you do. In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members. Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial hardware, new nbn HFC customers may experience delays connecting to the nbn network. Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.
Fast, flexible internet options to keep you connected. Now is the time to benefit from a simpler way to managing your enterprise services, by talking to your Account Executive. Draw on the experience of our global experts and business partners who can help you build complete, integrated solutions, whatever your requirements. An integrated system designed to deliver live, on demand, or catch up to anywhere and on any device, including STBs, with zero capex and lower cost of ownership. This does not affect customers changing an existing HFC connection. The new Telstra Smart Modem 3 is Wi-Fi 6 Certified.
Ultrafast Internet plan details
Min cost $296 for new customers who cancel after 1 mth. If you’re not satisfied with your new Telstra nbn™ or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.More about the refund. A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband. Each nbn line at your address could have different maximum speeds.
Standard Evening speeds are not available on Fixed Wireless. Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study. Min cost $390 if you cancel after 1 month (incl. $216 modem, $99 online connection fee). If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths). Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data.
Telstra Enterprise
Enjoy the freedom of a connection that's powerful and portable. Connect multiple devices at home or stream on the go with Mobile Broadband. Personalise your plan with great value extras like smart wifi boosters, gaming add-ons and cyber threat protection.
The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers. If you need any of these now, see our other internet plans. More information about internet plans can be found in our Support section.
This includes broadband, as the name suggests. If the nbn network is not available at your address yet, don't worry - you can choose an nbn-ready plan now and we’ll help you to switch to the nbn when the time comes. Learn about our new VP of Customer Solutions Katy Greenfield and her plans to develop customized network connectivity products and services for enterprises. Our cyber security team is constantly monitoring our network to protect your data from suspicious activity. Need to move your internet services, or want to switch to Telstra at your new address?
Min cost $376 for new customers who cancel after 1 mth. Min cost $336 for new customers who cancel after 1 mth. Min cost $306 for new customers who cancel after 1 mth. Min cost $311 for new customers who cancel after 1 mth.
Trade-in is powered by Kingfisher, eligible service required. Telstra Plus and trade-in eligibility criteria and T&Cs apply. Score a Galaxy Watch5 on us with selected Samsung Galaxy phones.
Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm). We’ll refund your first monthly plan fee and any hardware repayment costs. We only offer speeds that we’re sure your connection can achieve. All our plans include unlimited data, so you don’t have to worry about how much data you use. Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.
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